April 6, 2020, 3:00pm to 4:00pm via  Zoom.us


In the recent weeks, we are faced with more than just one unexpected concern. During these trying times, as brought about by the COVID-19 threat and the uncertainties we feel during the enhanced quarantine period, problems arise.

This is what makes problem solving a vital life skill that we need at work and in our personal lives. Fortunately, researchers, scientists, and designers have developed many approaches and techniques for problem solving. This 1-hour webinar synthesizes some of these approaches and techniques to 6 Basic Problem Solving Steps that you can apply to any situation in any environment. Whether you’re solving a recurring problem at work or a personal issue, these steps would help you find immediate fixes as well as long-term solutions to prevent reoccurrence.


The 1-hour webinar will use Zoom Classroom technology. Participants will have to install the Zoom app to watch, listen, and participate. There will be some interaction in select parts of the session and a Q&A at the end.

Upon registration, participants will receive a kit that will help them practice the technique during the webinar.


To ensure interactivity and focus, this Online Session shall be limited to only 30 Participants per class.



  1. Defining
  2. Investigating
  3. Brainstorming
  4. Evaluating
  5. Deciding
  6. Implementing


MS. GEGE CRUZ-SUGUE is a graduate of the University of the Philippines in Diliman. She has built a constantly evolving career that has covered marketing, organization development, communication, and education. Just recently, Gege received her certification as a Neuro Linguistic Programming (NLP) Practitioner. Her edge in the NLP provided her with newer techniques in effective communications and interactions through her training programs.

Gege now writes and edits communication materials for corporate clients, provides consulting and coaching services in the fields of marketing and communication, and develops and conducts training programs.