Entries by Orly S. Agawin

The Art of Questioning During Difficult Conversations

We all have favorites: that’s human nature. But exhibiting favoritism in the workplace, especially among leaders, is the perfect recipe for causing difficult behaviors in others. As leaders, we must appear fair-minded and even-handed in our management of others, so as to maintain our credibility. Though let’s face it – it is difficult to step […]

CASE STUDY: Diagnosing a Need

One of the Managers from your Stream has expressed the need for a “Time Management” workshop for his associates, analysts and supervisors, comprising of 36 FTE’s. It has become a standard for team members to extend their work hours while complaining that people on the other shift are not pulling their weight. Each shift seems […]